Frequently Asked Questions
Everything you need to know about VECTOR Official sports gear and services.
How do I determine the right size for my athletic gear?
Each product page features a detailed 'Size Guide' button. We recommend measuring yourself and comparing it to our chart. If you are between sizes, we suggest sizing up for a more relaxed fit or sizing down for compression.
What is the shipping timeframe for international orders?
Standard international shipping typically takes 7-14 business days. Express options are available at checkout for delivery within 3-5 business days, depending on your location and local customs processing.
What is your return policy for performance apparel?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. For hygiene reasons, certain items like compression undergarments and socks cannot be returned unless they have a manufacturing defect.
Are VECTOR Official products covered by a warranty?
Yes, all our premium sports equipment and apparel come with a 6-month warranty against manufacturing defects. This does not cover standard wear and tear from intense athletic use.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and 'Buy Now, Pay Later' options like Klarna and Afterpay in supported regions.
How should I care for my high-performance fabrics?
To maintain the technical properties of our fabrics, we recommend machine washing in cold water with like colors and hanging to dry. Avoid using fabric softeners or bleach, as these can break down sweat-wicking fibers.